CHC33015 Certificate III in Individual Support (Ageing) - Traineeship

This course focuses on the skills required to enter into Aged Care sector and would will be suitable for students willing to enter into a traineeship contract.

This course provides you with foundational skills and knowledge to work in the aged care industry. You will learn to work with individuals to support their independence and wellbeing, in an aged care environment.

This course will provide you with nationally recognized qualification with skills and knowledge to work as a personal care assistant.

Through, e-learning, simulation and on-the-job training, you'll learn to: 

  • provide physical and social individualised support
  • maintain personal care and other activities of daily living
  • provide dementia care
  • work with diverse people and cultures
  • implement safe work practices and infection control
  • advocate for clients and legal aspects of working in a health related field


Benefits of traineeship:

  • On the job training & assessments

  • A mentor to support and guide you during your traineeship
  • Earn while you learn, be paid a national award winning rate

* Eligibility criteria applies as per Australian Apprenticeships Support Network (AASN).

Traineeship opportunities are available for part time positions (12 months contract with TLC Aged Care) with a potential opportunity to continue your employment upon successful completion of your course.

The qualification also provides a pathway for progression to a Certificate IV in Ageing support, a Diploma of Nursing or other health related qualifications.

To find out more about the course click onto the following headings:

The course is delivered over 12 months in a blended format - online delivery and on-the-job fortnightly training/practical sessions.

Trainees will attend a full day of face-to-face training session once a fortnight and times from these sessions can also be allocated towards completing any practical activities and workplace based assessments.



To give you the freedom and flexibility you need to fit your studies in your life, the courses are delivered via our digital platform.

During the course, trainees are expected to dedicate 10 to 15 hours a week of self-directed learning and to complete online theory assessments.


Practical sessions

Practical sessions are conducted at workplace (for training as well as assessment purposes).

Practical sessions will provide you with the opportunity to practice using equipment and resources used in the provision of support to residents in aged care.


Work placement

A work placement is an important (and mandatory) part of this course. It allows you to develop your skills and practical knowledge under the supervision of experienced practitioners.

Work placement of at least 120 hours is a compulsory component of this course. This is covered in the traineeship program as the trainee will be a Part time / Full time employee.

You will be under the supervision of a highly competent and experienced practitioner. Your trainer/assessor will visit you on-site to observe and to conduct practical assessments. 

Additional requirements for include:

  • A satisfactory National Police Check (NPC) and where an applicant has resided in another country from the age of 16, as a permanent resident or citizen, they will be required to provide a Statutory Declaration.
  • Immunisation certificate – not all facilities have this as a mandatory requirement but students should be prepared to attain this immediately, if required.


To be awarded CHC33015 Certificate III in Individual Support (Ageing), you must successfully complete a total of thirteen (13) units of competency:

  • CHCCC015 - Provide Individual Support
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • CHCCOM005 - Communicate and work in health or community services
  • CHCDIV001 - Work with Diverse People
  • CHCLEG001 - Work legally and ethically
  • HLTAAP001 - Recognise healthy body systems
  • HLTWHS002 - Follow safe work practices for direct client care
  • HLTHPS006 - Assist clients with medication
  • CHCADV001 - Facilitate the interests and rights of clients
  • CHCAGE001 - Facilitate the empowerment of older people
  • CHCAGE005 - Provide support to people living with dementia
  • CHCCCS011 - Meet personal support needs
  • CHCCCS023 - Support independence and well being


In order to achieve competency, you will be required to undertake and complete a range assessment tasks for each unit you have enrolled in and will integrate knowledge and skills with their practical application. You must achieve a satisfactory result for each assessment task in order to achieve competency for a unit.

All assessments of units of competency will be conducted according to the assessment guidelines and competency standards of the official Training Package for this qualification.

Trainees will be required to perform in a range of areas including and not limited to: practical observations, case studies, projects, assignments, presentations, written question, role plays etc.


How will I be assessed?

Assessments cover both theory and practice.

The course focuses on practical skills and knowledge. Assessment is about showing you have the knowledge and can apply it, and that you can competently do the tasks required by the workplace.

Assessments may be conducted off-the-job (classroom) and on-the-job (practical), as well as online (theory).

Academic Requirements:

There are no prerequisites for this nationally recognised qualification.


Admission Requirements for traineeship program:

  • Be 18 years or above (at course commencement)
  • Be Australian citizen or permanent resident
  • Successful completion of Year 12 (or equivalent)
  • Must NOT hold a prior Certificate III or above qualification (unless it was obtained more than 7 years ago or as a school based trainee)
  • A successful Pre-Training interview
  • A satisfactory Language, Literacy & Numeracy (LLN) assessment
  • A satisfactory Victorian or Federal Police Check
  • Physical capacity to undertake various manual handling tasks (e.g. assist with lifting and transferring a client)
  • Mandatory 120 hours of work-placement (covered in traineeship program)


USI Requirements:

Learners are required to comply with evidence of enrolments at the time of enrolment with TLC Learning. Learners are required to provide appropriate forms of IDs to confirm their eligibility to enroll in this course. Learners are required to apply for Unique Student Identification (USI) number while their study period in Australia and this information will be handed to the learners at the time of orientation. (


IT Requirements

This qualification requires a basic understanding and use of computers and the internet. Support will be provided as required to develop the students’ skills. Learners will need access to internet and computers when they are off site. Learner will be required to bring their own devices to class.


Physical requirements

While reasonable adjustments can be made there are work place conditions that are beyond TLC Learning’s control. Trainees must be able to perform and complete the course objectives to a work place standard. This requires the trainee,  during the course, to be physically fit to manage tasks. The skills and abilities are outlined below:

  • Strength sufficient to assist with lifting and transferring a client
  • Mobility sufficient to be able to bend, stoop and bend to the floor, move rapidly and move in small and confined areas
  • Hearing sufficient to hear through stethoscopes to discriminate sounds, hear cries for help from frail patients, hear alarms on equipment and emergency signals / overhead pages
  • Vision sufficient enough to make physical assessments of clients and equipment
  • Communication skills sufficient to be able to communicate verbally and in written to interact with clients, staff and trainers.

If the applicant feels they cannot meet these requirements or have concerns relating to medications they are on, then this needs to be discussed at the Pre training revirew point. Failure to do so by the student may require for the student to be cancelled from the course.

In reality trainees have to perform the required skills as a component of multiple tasks, within a multi-disciplinary team and with interruptions, difficult clients and unexpected glitches.


Uniform requirements

General appearance

It is important to maintain a professional appearance at all times.

  • Proof of identity badge (Student / Staff ID Card) must be worn at all times
  • TLC uniform (polo shirt) is mandatory and must be purchased by the trainee (not included in the course fee).
  • Hair – Your hair must be tidy and clean. It must by tied at the back of the head with plain ties or clips.
  • Fingernails – Your fingernails must be short and clean. Nail polish and acrylic nails are not suitable on clinical placement.
  • Jewellery – Your jewellery should be simple and not be hazardous (for example: simple wedding ring or studs)
  • Body jewellery (piercing) - Unless entirely covered by clothing or meeting the workplace health and safety standards of the facility you are attending for your course, body jewellery should be limited to the ears.


Your footwear should fit the following criteria:

  • Colour: black, navy, and charcoal
  • Heel: should be flat (heel height not greater than 4 cm) and broad base. We recommend arch and instep support.
  • Enclosed.
  • Non-slip soled (well maintained).
    The footwear that are not permitted: sandals, ballet flats, trainers, thongs, ugg boots or sandshoes.

Female students apparel

All female student must wear:

  • TLC polo shirt.
  • Dark colour (black, navy, charcoal):
    • knee length skirt, culottes or trousers
    • plain cardigan, jumper or vest
    • stocking or socks (white accepted).

Male Students apparel

All male student must wear:

  • TLC polo shirt.
  • Dark colour (black, navy, charcoal):
    • knee length trousers, culottes or trousers
    • plain cardigan, jumper or vest
    • stocking or socks (white accepted).


CHC33015 Certificate III in Individual Support (Ageing) - Traineeship course fee: $3,300.

Non-refundable Enrolment Fee: $150


Additional expected course related costs:

Uniform: black/navy pants or skirt and black or navy closed shoes.

Wi-Fi and Internet access, computer, Microsoft Word software, printing , suggested text book.


Fees can be paid:

  • by a payment plan of fortnightly/monthly instalments over the duration of the course.
  • The final payment is due 30 days prior the course completion.
  • Electronic Fund transfers accepted.


Please note:

TLC will not collect more than $1500 in course fees from the student at any given time.

The payments to the RTO will be collected in increments of not more than $1500 at a time over the duration of the course until the full course fees are paid. Please refer to TLC Learning Fee & Refund Policy.


Express Interest


Please note:

TLC Learning will not issue a statement of attainment or qualification unless all the course requirements, assessments and placements have been successfully completed and the fees paid in full.