CHC33015 Certificate III in Individual Support

This course provides you with foundational skills and knowledge to work in the aged, disability, home and community care industry. You'll learn to work with individuals to support their independence and wellbeing, in their homes, in community or in an aged care environment.

CHC33015 Certificate III in Individual Support program will provide you with nationally recognized entry level qualification with skills and knowledge to work as a personal care assistant.

You can choose to specialise in the following areas:

  • ageing
  • home and community care
  • disability.

Through, e-learning, simulation and a practical work placements, you'll learn to: 

  • provide physical and social individualised support
  • maintain personal care and other activities of daily living
  • provide palliative and dementia care
  • work with diverse people  and cultures
  • Implement safe work practices and infection control
  • Advocate for clients and legal aspects of working in a health related field

learning pathways

The qualification also provides a pathway for progression to a Certificate IV in Ageing support, a Diploma of Nursing or other health related qualifications.

To find out more about the course click onto the following headings:

The course is delivered over 36 weeks in a blended format - online and compulsory weekly simulation sessions and 160 hrs. of practical placement in a TLC Aged Care facility.



To give you the freedom and flexibility you need to fit your studies inyour life, the courses are delivered via our digital platform.

During the 36 weeks, students are expected to dedicate 10 to 15 hours a week of self-directed learning.


Practical sessions

The practical sessions are once a week from 9:00am to 4.30pm in one of our training centres located at TLC Aged Care homes.

Practical training sessions will provide you with the opportunity to practice using equipment and resources used in the provision of support to residents in aged care, home and community and disability.

Practical sessions also incorporate high fidelity simulation manikins which replicate real people and scenarios. This provides students with realistic hands-on experience before transitioning to practical placement at one of our TLC Aged Care facilities.


Practical placement

A practical placement - ‘on-the-job’ training - is an important part of the CHC33015 Certificate III in Individual Support.  It gives you the opportunity to apply, in a real-life setting, the theoretical knowledge gained in the classroom.  It also allows you to develop your skills and practical knowledge under the supervision of experienced practitioners.

All learners will need to undertake 160 hours of practical placement, which includes residential care as well as care in the context of a lifestyle and activity program. 

Practical placement hours are from 7am to 3pm or from 3pm to 10 pm in one of the TLC residential aged care facilities.

You placement will begin after week 8, after completion of some key units. It is undertaken on weekdays outside of class hours.

Liability: Student on placement will be covered by TLC liability and WHS insurance whilst on placement.


To be awarded CHC33015 Certificate III in Individual Support, you must successfully complete a total of thirteen (13) units of competency, consisting of:

  • seven (7) core units
    CHCCC015 - Provide Individual Support
    CHCCCS023 - Support Independence and well being
    CHCOMM005 - Communicate and work in health or community services
    CHCDIV001 - Work with Diverse People
    CHCLEG001 - Work legally and ethically
    HLTAAP001 - Recognise healthy body systems
    HLTWHS002 - Follow safe work practices for direct client care
  • six (6) elective units

TLC learning offers 3 different pathways through elective specialisation selection: 

  • Ageing; or
  • Disability; or
  • Home and community stream


Electives: Ageing Specialisation

CHCAGE001 - Facilitate the empowerment of older people
CHCAGE005 - Provide support to people living with dementia
CHCADV001 - Facilitate the interests and rights of clients
CHCCCS011 - Meet personal support needs
SITXFSA001 - Hygienic practices for food safety 
HLTAID003 - Provide First Aid

Electives: Disability specialisation

CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 - Follow established person-centred behaviour supports
CHCDIS003 - Support community participation and social inclusion
CHCDIS007 - Facilitate the empowerment of people with disability
SITXFSA001 - Hygienic practices for food safety
HLTAID003 - Provide First Aid

Electives: Home and Community stream 

CHCAGE001 - Facilitate the empowerment of older people
CHCHCS001 - Provide home and community support services
CHCCCS025 - Support relationships with carers and families
CHCCCS011 - Meet personal support needs
SITXFSA001 - Hygienic practices for food safety 
HLTAID003 - Provide First Aid

You will be required to undertake 160 hours (4 weeks) practical work placement which will give you the opportunity to apply the knowledge you acquired in your studies into work based spaced practiced. 

You will be under the supervision of a highly competent personal care worker while you are on placement. Your trainer will visit you on-site to observe and assess your practical competencies.
TLC Learning guarantees a work placement in one of our TLC Aged Care facilities for all students.

In order to achieve competency, you will be required to undertake and complete a range assessment tasks for each unit you have enrolled in.  You must achieve a satisfactory result for each assessment task in order to achieve competency for a unit.  Assessment of practical competency will take place in one of our TLC Aged Care training centres and in simulation.

How will I be assessed?

The course focuses on practical skills and knowledge.  Assessment is about showing you have the knowledge and can apply it, and that you can competently do the tasks required by the workplace.

Assessment is done off-the-job (classroom) and on-the-job (practical placement/workplace), as well as online.  It covers both theory (e.g. written assignments) and practice (e.g. bathing, safe food practice, hygiene).

The full-fee tuition rate includes student services and amenities fees.

CHC33015 Certificate III in Individual Support (Ageing, Home and community and Disability): $3,300 inc. GST

Student services fee: $240 non refundable on enrolment and maximum payable per year.

Total course materials fee: $120 non-refundable per year.


Additional expected course related costs

Uniform: black/navy pants or skirt and black or navy closed shoes.

Wi-Fi and Internet access, computer, Microsoft Word software, printing , suggested text book.


Please note:

TLC will not collect more than $1500 in student fees from the student at any given time.

The remaining payments to the RTO will be collected in increments of not more than $1500 at a time over the duration of the course until the full course fees are paid. Please refer to TLC Learning Refund policy.

Refunds are only applicable to course fees and do not include student service fees and course materials fees.


Fees can be paid:

  • in full by credit card, bank cheque or EFT; or
  • by a payment plan of monthly instalments over the duration of the course.
  • The final payment is due 30 days prior the course completion.





Download Course Information Express Interest


Please note:

TLC Learning will not issue a statement of attainment or qualification unless all the required course requirements, assessments and placements have been successfully completed and the fees paid in full.